Before you call
What people usually ask first
If the answer is not here, write it in the form or send a WhatsApp message.
What is Prociva?
A company that builds software for organizational work: admin, finance, sales, stock, purchasing, documents, HR, reports, system connections, and, when needed, robots, a process base, or one integrated system. Each project is designed for that company.
Do you sell a software subscription?
No. We do not hand the same program to every company for a monthly fee. We look at the work and write the software for it.
What does the lifetime warranty mean?
If software we built and handed over has a fault, we fix it with no time limit. A new process, a new department, and a request that was not in the contract are not part of that warranty. Response time is written in the contract.
Is the price on the site the contract price?
No. Each level is a floor for the estimate. The contract amount comes in the proposal, after the scope has been seen.
How is payment split?
Usually half at the contract, a quarter at mid-build, and a quarter at handover. The middle payment has to be tied to a named delivery, not to a vague date.
Only large companies?
No. We review manufacturing, trade, services, healthcare, finance, education, and logistics. Headcount alone does not set the price. Users, roles, processes, and connections matter more.
Is a robot better than a direct connection?
If the other program has a stable interface, a direct connection is more reliable. A robot is for repeated work that has no such path.
Do you build an ERP from zero?
Only if a review shows it is better than extending or connecting the current system. If a shorter path solves the problem, that is what we propose.
Where does the form data go?
Only so we can reply about that request. Do not put passwords, your own customers' financial records, or confidential files in the form.
What if we want to add something mid-project?
If it changes time or cost, it is written and approved on its own. Silence does not add it to the contract.